These Terms and Conditions govern your use of the jay9ine platform. Please read them carefully before registering or placing any bets. By creating an account on jay9ine, you agree to everything set out here.
A quick summary of the most important rules on jay9ine — full details are in the sections below.
Each player may hold only one account on jay9ine. Duplicate accounts will be closed and any balance may be forfeited. Use your real name and accurate details when registering.
jay9ine is strictly for adults aged 18 and above. We verify age during registration and reserve the right to request identity documents at any time. Underage accounts are closed immediately.
All transactions on jay9ine are processed in Bangladeshi taka (BDT) via bKash, Nagad, or Rocket. There are no currency conversion fees. The minimum deposit is ৳100.
Any attempt to exploit bugs, use automated betting software, or manipulate game outcomes will result in immediate account suspension and forfeiture of all balances.
All bonuses and promotions on jay9ine come with wagering requirements. Bonus funds cannot be withdrawn until the wagering requirement is met. Full bonus terms are published with each offer.
Every jay9ine account includes deposit limits, session reminders, and self-exclusion options. We encourage all players to use these tools and play within their means.
Important: These Terms and Conditions form a legally binding agreement between you and jay9ine. If you do not agree with any part of these terms, please do not register an account or use the platform.
By accessing or using the jay9ine platform — whether through the website, the mobile app, or any other channel — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. This agreement takes effect from the moment you create an account on jay9ine or place your first bet, whichever comes first.
These terms apply to all services offered by jay9ine, including casino games, live dealer games, virtual sports betting, and any promotional offers. If you are using jay9ine on behalf of another person, you confirm that you have the authority to bind that person to these terms — though in practice, accounts must be personal and cannot be shared.
jay9ine reserves the right to update these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. Continued use of the platform after changes are published constitutes acceptance of the updated terms.
To register and use jay9ine, you must meet all of the following eligibility requirements:
jay9ine takes age verification seriously. We may request identity documents — such as a national ID card or passport — at any point during your use of the platform. If you cannot verify your age or identity when requested, your account may be suspended and any pending withdrawals held until verification is complete.
Underage gambling is strictly prohibited. If we have reason to believe that a player is under 18, the account will be closed immediately and any balance may be withheld pending investigation.
Each person may hold only one account on jay9ine. Duplicate accounts — whether created intentionally or accidentally — will be merged or closed, and any bonuses claimed across multiple accounts will be voided. If you already have an account and have forgotten your login details, use the password reset function rather than creating a new account.
When registering, you must provide accurate and complete information including your full legal name, date of birth, mobile number, and a valid email address. You are responsible for keeping your account details up to date. If your mobile number or email address changes, update your account information promptly.
You are solely responsible for maintaining the confidentiality of your jay9ine username and password. Do not share your login credentials with anyone. jay9ine will never ask for your password via email, live chat, or phone. If you suspect that your account has been accessed without your authorisation, contact our support team immediately and change your password.
Account security tip: Enable two-factor authentication in your account settings. It takes two minutes to set up and significantly reduces the risk of unauthorised access to your jay9ine account.
jay9ine processes all transactions in Bangladeshi taka (BDT). Deposits and withdrawals are supported via bKash, Nagad, and Rocket. There are no fees charged by jay9ine on deposits or withdrawals — the amount you deposit is the amount credited to your balance, and the amount you request to withdraw is the amount sent to your mobile banking account.
The minimum deposit on jay9ine is ৳100. There is no maximum deposit limit for standard accounts, though large deposits may trigger additional verification checks in line with our anti-money laundering obligations. Deposits are credited to your jay9ine balance instantly upon confirmation from the payment provider.
Withdrawal requests are processed promptly. Standard withdrawals to bKash, Nagad, or Rocket typically complete within minutes of the request being submitted. In some cases — particularly for first-time withdrawals or large amounts — additional verification may be required before the payment is released. jay9ine will notify you if this applies to your withdrawal.
Anti-money laundering: jay9ine is committed to preventing money laundering and financial crime. We may request source-of-funds documentation for large transactions. Accounts found to be involved in suspicious financial activity will be suspended and reported to the relevant authorities.
jay9ine offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms that are published alongside each offer. The general rules that apply to all jay9ine bonuses are set out below.
If you believe a bonus has been incorrectly applied to your account, contact the jay9ine support team within 48 hours of the issue occurring. We cannot investigate bonus disputes raised more than 7 days after the relevant transaction.
All bets placed on jay9ine are subject to the specific rules of the game or market being played. These rules are available within each game or betting market on the platform. The following general betting rules apply across all jay9ine products:
jay9ine does not accept bets from players who have knowledge of the outcome of an event prior to the bet being placed. Any bet found to have been placed with prior knowledge of the result will be voided and the stake returned or forfeited depending on the circumstances.
jay9ine is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited and will result in immediate account suspension, forfeiture of balances, and potential legal action:
Zero tolerance policy: jay9ine operates a zero-tolerance policy on cheating and fraud. Accounts found in violation of these rules will be permanently closed. jay9ine cooperates fully with law enforcement agencies in cases involving financial crime.
jay9ine takes responsible gaming seriously. We believe that gaming should be an enjoyable form of entertainment, and we provide a range of tools to help players stay in control of their activity on the platform.
The following responsible gaming tools are available to all jay9ine account holders:
If you are concerned about your gaming habits, we encourage you to use these tools and to seek support. More information is available on our Responsible Gaming page.
jay9ine collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy. Key points include:
All content on the jay9ine platform — including but not limited to the logo, game graphics, software, text, and design — is the property of jay9ine or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any jay9ine content without prior written permission.
The jay9ine name, logo, and brand identity are trademarks of jay9ine. Unauthorised use of these trademarks is prohibited and may result in legal action.
jay9ine provides the platform on an "as is" basis. While we work hard to maintain high availability and a smooth experience, we cannot guarantee that the platform will be available at all times or free from technical issues. jay9ine is not liable for:
In all cases, jay9ine's maximum liability to any player is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim.
jay9ine may update these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, where practicable. The updated terms will always be available on this page with a revised "last updated" date.
If you do not agree with any changes to the Terms and Conditions, you should stop using jay9ine and close your account before the changes take effect. Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated terms.
If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the jay9ine support team. We aim to respond to all enquiries within 24 hours.
Dispute resolution: If you are not satisfied with the outcome of a complaint handled by our support team, you may escalate the matter in writing to our compliance team at [email protected] with the subject line "Formal Complaint". We will acknowledge formal complaints within 48 hours and aim to resolve them within 14 days.